Frequently Asked Questions

What is Remote Patient Monitoring (RPM)?

RPM uses simple, easy-to-use technology to track your vital signs (like blood pressure, blood sugar, or weight) right from home. Our licensed nurses review your readings regularly, catch small issues before they become big ones, and keep your doctor informed — so you stay connected to your care team every day.

What is Chronic Care Management (CCM)?

CCM provides monthly, dedicated support for people with two or more chronic conditions. It includes regular nurse check-ins, help managing medications and appointments, and close coordination with your healthcare providers to keep you healthy, supported, and safe at home.

What is Personalized (Principal) Care Management (PCM)?

PCM offers tailored, one-on-one support for patients who need extra help between visits — whether that means care planning, education, or accountability. It’s personalized care, designed around you.

Am I eligible for these services?

You may qualify if you:

Have one or more chronic conditions such as diabetes, heart disease, COPD, or high blood pressure
Have recently been discharged from the hospital and want help adjusting at home
Take multiple medications or see several doctors
Want to reduce hospital or urgent care visits
Travel seasonally (snowbirds) and want consistent care wherever you go

If you’re unsure, just ask! We’ll help you determine your eligibility and create a plan that fits your needs.

Do these services replace home health care?

No — we enhance it.
Thrive works beautifully alongside home health care by adding proactive monitoring, coaching, and coordination. And for patients who don’t want or need frequent in-home visits, Thrive provides the perfect balance of freedom, connection, and safety from a distance.

Can you help if I don’t want people in my home all the time?

Absolutely. Thrive is ideal for patients who prefer professional support without frequent in-home visits. You’ll still receive consistent oversight, coaching, and peace of mind — all on your own terms.

How do I get started?

It’s simple:

Patients & Families: Contact us to learn more or schedule a call.
Providers & Facilities: Refer a patient quickly and securely using our referral form or fax.

We’ll walk you through each step — from confirming eligibility to enrollment and setup — so you can focus on what matters most: living well at home.

Q: How do I get started?

Patients and families: Contact us at the information below
Providers and facilities: Refer or connect at the information below

We’ll walk you through every step.